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Evidence Guide: FNSMCA304 - Locate subjects

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSMCA304 - Locate subjects

What evidence can you provide to prove your understanding of each of the following citeria?

Research or investigate case

  1. Interpret and confirm client’s written instructions
  2. Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures
  3. Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects
Interpret and confirm client’s written instructions

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct searches and enquiries

  1. Make field calls that meet legislative requirements
  2. Follow up any further leads as required, persistently, to ascertain whereabouts of subject
  3. Develop, assess and conduct alternative avenues of searching for subject, as required
  4. Conduct searches within time period agreed to by client
Make field calls that meet legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Follow up any further leads as required, persistently, to ascertain whereabouts of subject

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop, assess and conduct alternative avenues of searching for subject, as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct searches within time period agreed to by client

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Formulate and report recommendations

  1. Document times, dates, occurrences and results of various searches
  2. 3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information
  3. Document recommendations and disseminate to appropriate staff and management
Document times, dates, occurrences and results of various searches

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document recommendations and disseminate to appropriate staff and management

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research or investigate case

1.1 Interpret and confirm client’s written instructions

1.2 Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures

1.3 Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects

2. Conduct searches and enquiries

2.1 Make field calls that meet legislative requirements

2.2 Follow up any further leads as required, persistently, to ascertain whereabouts of subject

2.3 Develop, assess and conduct alternative avenues of searching for subject, as required

2.4 Conduct searches within time period agreed to by client

3. Formulate and report recommendations

3.1 Document times, dates, occurrences and results of various searches

3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information

3.3 Document recommendations and disseminate to appropriate staff and management

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research or investigate case

1.1 Interpret and confirm client’s written instructions

1.2 Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures

1.3 Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects

2. Conduct searches and enquiries

2.1 Make field calls that meet legislative requirements

2.2 Follow up any further leads as required, persistently, to ascertain whereabouts of subject

2.3 Develop, assess and conduct alternative avenues of searching for subject, as required

2.4 Conduct searches within time period agreed to by client

3. Formulate and report recommendations

3.1 Document times, dates, occurrences and results of various searches

3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information

3.3 Document recommendations and disseminate to appropriate staff and management

Evidence of the ability to:

interpret and comply with legislative requirements, industry regulations and organisational policy and procedures when locating subjects

complete relevant documentation in accordance with legal, industry and organisational requirements and guidelines

identify appropriate mercantile data for relevant information for locating subjects

conduct a search for a subject

propose a course of action, or non-action, based on outcomes of searches.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe key requirements of relevant state or territory and Commonwealth legislation relating to locating subjects and mercantile agents

describe techniques of research to locate subjects

explain organisational policy and procedures in relation to searching for and locating subjects

explain the types of field calls that can be made when searching for subjects

outline relevant mercantile data that would be relevant for locating subjects.